Frequently asked questions
Answers to the questions we hear most about plans, publishing, billing, and privacy. Can't find what you're looking for? Send us feedback, or message us on WhatsApp.
Account & Plans
| Plan | Portfolios | Static-upload builder | Web templates | PDF templates |
|---|---|---|---|---|
| Free | 1 | Not included | Free tier and below | Free tier and below |
| Pro | 3 | Not included | Pro tier and below | Pro tier and below |
| Business | 10 | Yes, up to 1 portfolio | Business tier and below | Business tier and below |
Each plan unlocks templates at its own tier and every tier below it — a Business-plan template is only available on Business, but Free-tier templates are available to everyone. See full pricing for the complete feature list.
No. Signing up and using the Free plan doesn't require a card or any payment details.
It depends on your plan: Free — 1 portfolio; Pro — 3 portfolios; and Business — 10 portfolios.
Publishing & Portfolios
Downgrading doesn't automatically unpublish, hide, or delete any of your existing portfolios today — even if you end up with more portfolios than your new plan's limit normally allows for a new one. We reserve the right to restrict, hide, or archive content that no longer fits your plan (see our Terms of Service), but this isn't automatic. You just won't be able to create additional portfolios beyond your new plan's limit, or use features (like the static-upload builder) your new plan doesn't include.
Use a template if you want a quick, guided setup — fill in sections and you're live in minutes, no code required. Use the static-upload builder if you already have a custom, brand-specific HTML/CSS/JS design (or built with React, Astro, etc.) and want to host it directly on your About-Me.lk URL as-is.
Not currently — every portfolio is published at an about-me.lk URL. Custom domains are planned for a future phase. If a custom domain matters to you, let us know on WhatsApp and we'll factor that into our roadmap.
Yes. Set a password from your portfolio's settings when creating or editing it. Visitors who open that portfolio's link will see a password prompt first, and only see your content after entering the correct password.
Billing & Payment
Bank transfer is the primary way to pay for a paid plan today — upload your payment slip after transferring, and our team confirms it. PayHere is also available as an option at checkout.
Typically within 12 hours on working days after you upload your payment slip — our team reviews and confirms transfers manually, so this is a typical turnaround, not a guaranteed SLA.
Fees are non-refundable, except where required by applicable law — see the full billing terms in our Terms of Service.
PDF Export
Yes, each plan includes a daily PDF-download allowance: Free — 5 per day; Pro — 10 per day; and Business — 50 per day.
Yes. PDF export uses dedicated, print-formatted templates designed specifically for print layout — separate from the templates used for your live web portfolio.
Trust & Privacy
No — it's your choice. Each contact method you add (email, phone, WhatsApp, etc.) can be marked public or private. Private fields are never shown on your public portfolio; only the ones you mark public are visible to visitors.
You can delete a portfolio and its data at any time from your dashboard — go to that portfolio and choose Delete. This removes that portfolio and its content.
Submit it via our Complaints & Feedback page , or message us on WhatsApp and we'll review it.